Success Stories
Atlassian Case Studies from Australian Organisations
Named customers, real projects and what changed for them.
CSM · Sport
South Sydney Rabbitohs moved customer support from Freshdesk to Atlassian Customer Service Management
Member support in Atlassian CSM, a member knowledge base and Rovo labelling for incoming requests.
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ITSM Takeout · Financial Services
MyState: From ServiceNow to Jira Service Management
ServiceNow replaced with Jira Service Management.
Read the case study →10 Jul 2026Go-live
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